Terms of service
The House of K – Terms of Service
Last Updated: August 2026
OVERVIEW
Welcome to The House of K. Throughout these Terms, the words "we," "us," and "our" refer to The House of K.
The House of K operates this website and online store, including all information, products, services, features, and tools available through it, to provide you with a seamless shopping experience. Our store is powered by Shopify.
By visiting our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.
SECTION 1 – ELIGIBILITY
By using this website, you represent that you are at least the age of majority in your state or province of residence or that you have given consent for your minor dependents to use this website under your supervision.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account and password.
SECTION 2 – PRODUCTS
We strive to display our products and colors as accurately as possible. However, colors may vary depending on your screen settings.
Because many of our collections are limited edition or limited quantity releases, we cannot guarantee product availability once an item sells out.
We reserve the right to:
- Limit quantities purchased per customer
- Discontinue products at any time
- Update product descriptions, pricing, and availability without notice
We do not guarantee that products will appear exactly as displayed on your device.
SECTION 3 – ORDERS
Submitting an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:
- Suspected fraud
- Pricing errors
- Inventory shortages
- Unauthorized resale
- Billing or payment issues
Orders begin processing shortly after they are placed.
Because of this, we cannot guarantee order cancellations or modifications once an order has been submitted.
If we cancel your order after payment has been received, a full refund will be issued.
All returns and exchanges are subject to our Return & Refund Policy.
SECTION 4 – PRICING
Prices are subject to change without notice.
While we work hard to ensure pricing accuracy, errors may occasionally occur.
If a pricing error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund.
Applicable sales tax and shipping charges are calculated during checkout.
SECTION 5 – SHIPPING
Shipping times are estimates only and are not guaranteed.
Once your order has been transferred to the shipping carrier, ownership and risk of loss pass to the customer.
The House of K is not responsible for delays caused by:
- USPS
- UPS
- FedEx
- DHL
- Customs
- Weather
- Natural disasters
- Carrier delays
Lost or Stolen Packages
Once a package has been marked Delivered by the shipping carrier, The House of K is not responsible for lost or stolen packages.
Customers should contact the shipping carrier directly to file any necessary claims.
Please verify your shipping address before completing your purchase.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
- Logos
- Product photographs
- Graphics
- Videos
- Product descriptions
- Designs
- Artwork
- Text
is the exclusive property of The House of K and is protected under United States copyright and trademark laws.
No content may be copied, reproduced, distributed, or used without our written permission.
SECTION 7 – THIRD-PARTY TOOLS
Our website may include third-party tools or services that we do not control.
We are not responsible for the content, functionality, or policies of these third-party services.
Use them at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or services.
SECTION 9 – SHOPIFY
Our online store is hosted by Shopify.
While Shopify provides the e-commerce platform used to operate our store, all purchases are made directly with The House of K.
Shopify is not responsible for any products purchased from our store.
SECTION 10 – PRIVACY
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how your personal information is collected and used.
SECTION 11 – CUSTOMER FEEDBACK
If you submit reviews, photos, comments, testimonials, or other content to The House of K, you grant us permission to use, reproduce, publish, and display that content for marketing and promotional purposes without compensation.
SECTION 12 – ERRORS
Occasionally there may be typographical errors, inaccurate pricing, inventory mistakes, or product description errors.
We reserve the right to correct these errors without prior notice, including after an order has been placed.
SECTION 13 – PROHIBITED USES
You may not use our website:
- For unlawful purposes
- To violate laws or regulations
- To infringe intellectual property rights
- To upload malicious software
- To interfere with website security
- To collect customer information
- To use bots, automated scraping tools, or AI agents without authorization
- To impersonate another individual or business
Violation of these Terms may result in immediate termination of your access.
SECTION 14 – DISCLAIMER
All products and services are provided "AS IS" and "AS AVAILABLE."
To the fullest extent permitted by law, The House of K makes no warranties regarding:
- Product availability
- Website uptime
- Accuracy of website information
- Continuous operation
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, The House of K shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our website or products.
Our total liability shall never exceed the amount paid for the purchased product.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless The House of K and its owners, employees, contractors, and affiliates from any claims, damages, or expenses resulting from your violation of these Terms.
SECTION 17 – GOVERNING LAW
These Terms of Service shall be governed by the laws of the State of Florida, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our website shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the jurisdiction of those courts.
SECTION 18 – CHANGES TO THESE TERMS
We reserve the right to update these Terms of Service at any time.
Changes become effective immediately upon posting to this website.
Continued use of our website constitutes acceptance of those changes.
SECTION 19 – CONTACT US
If you have any questions regarding these Terms of Service, please contact us:
The House of K
Accessibility Statement
The House of K is committed to making our website accessible and user-friendly for everyone. We strive to follow recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG), and continually work to improve the accessibility of our website.
If you experience difficulty accessing any part of our website or need assistance placing an order, please contact us at:
We will make every reasonable effort to provide the information, item, or service you need in an accessible format.